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The Real Flame Baltic Rectangle Natural Gas Fire Table in Glacier Gray has garnered a range of customer opinions that reflect both satisfaction and frustration with the product. On one hand, some customers have praised the fire table for its durable build and easy setup, particularly appreciating the convenience of connecting to a natural gas line. Users residing in high altitude environments have reported positive experiences, emphasizing the product's longevity potential under typical usage conditions and commendable customer service from the company. However, this praise is tempered by significant criticism from other users concerning the product’s durability. Multiple reviews indicate that the edges of the fire table may “crumble” or chip, resulting in major safety concerns and usability issues reported shortly after purchase. Customers have reported visible degradation such as flaking and crumbling that ultimately rendered the fire table unusable after just one season, leading to dissatisfaction and a lack of trust in the product. Complaints have surfaced regarding the lack of company support in handling repair issues, with some customers receiving inadequate repair instructions instead of a replacement or refund. In summary, while the Real Flame Baltic Rectangle Natural Gas Fire Table is appreciated for its aesthetic and ease of use, concerns regarding its quality and longevity cast a shadow over the overall customer experience. **